Shipping policy
Shipping Policy
1. Order Processing Time
All orders are processed within 1–5 business days from the moment payment is received. During sales periods or holidays, processing time may be slightly longer.
2. Delivery Time
Estimated delivery time (after shipment):
- Poland: 1–3 business days
- EU: 2–7 business days (DPD courier)
The times provided are approximate and depend on the courier company and local conditions.
3. Shipping Costs
- Free Delivery within Poland for orders over 250 zł.
- Standard shipping cost: InPost courier 16 zł, Pocztex courier 12 zł, InPost parcel lockers 14 zł (Poland)
- International shipping costs are calculated during checkout and depend on the delivery country.
4. Shipping Methods
We cooperate with trusted courier companies such as:
InPost, DPD, Poczta Polska (depending on the selected option and location).
5. Package Tracking
After the shipment is sent, you will receive an email with a tracking number and a link to monitor your package.
6. Delivery Issues
If your package has not arrived, is damaged, or contains incorrect products – please contact us immediately at: info@nordicwoodstyle.shopWe will do everything to resolve the issue as quickly as possible.